Terms of Use

Last updated: 8 November 2026

These Terms of Use apply to everyone who visits or uses UnderWaterGreen, including its seller marketplace, wherever you are. The most important parts are sections 3 to 6, which explain that sellers are independent, how the website works outside Nepal and that the care information is general advice, and section 14, which sets out the limits of my responsibility.

1. Who runs this website

UnderWaterGreen is a personal website, not a company. It is run by one person, an aquarium keeper based in Nepal. In these Terms, “I”, “me” and “my” mean that person, and “you” means anyone who uses the website.

You can reach me through the contact page.

2. Agreeing to these Terms

By using the website you agree to these Terms and to the Privacy Policy. If you do not agree, please do not use the website.

Sellers also agree to the Seller Terms. If the two differ about a seller’s shop, the Seller Terms apply.

You must be at least 18, or have a parent or guardian involved, to contact or buy from sellers. If you are under 13, please do not send me any personal information.

3. What UnderWaterGreen is, and is not

UnderWaterGreen is:

• a free information website about freshwater fish, shrimp, snails, crabs, crayfish, plants and aquarium equipment, written for keepers anywhere in the world; and
• a directory (the “marketplace”) where independent shops and hobbyists in Nepal show what they have in stock, so that buyers can contact them directly.

UnderWaterGreen is not a shop:

• I do not sell, buy, own, breed, keep, pack, ship or deliver any animal, plant or product listed by a seller.
• I do not take orders or payments, set prices, or arrange delivery or collection.
• I am not part of any agreement between a buyer and a seller, and I do not act for either of them.
• Sellers are independent. A listing or a shop page does not mean that I recommend, guarantee or have checked a seller, their stock or what they say.

Every purchase is an agreement directly between the buyer and the seller. The seller alone is responsible for the item and its description, health and legality, and for the price, payment, delivery, refunds, returns and the buyer’s rights under consumer law.

4. Buying from a seller

Before you pay or travel to collect anything:

• Agree the price, quantity, condition, payment, and collection or delivery with the seller, and what happens if an animal arrives sick or dies. Keep it in writing where you can, for example in WhatsApp.
• Where possible, see the animals or plants yourself before paying, and pay in a way that leaves a record.
• Be careful with sellers you do not know who ask for full payment in advance, ask you to pay someone else, or rush you to decide.
• Check that you are allowed to keep the species where you live, and that it suits your aquarium.

Any dispute about a purchase is between you and the seller. I am not able to settle it, refund you or pay compensation. I may contact a seller about a complaint, or act against a shop under the Seller Terms.

Report a seller

If a seller misled you, took payment without supplying, sold a sick, wrongly named or illegal animal or plant, or behaved abusively, please report it through the contact page with the shop name and what happened. I read every report and can hide listings, suspend a shop or close it. I cannot recover money for you; for fraud or theft, please also contact the police.

5. Using the website from outside Nepal

You are welcome to read UnderWaterGreen from anywhere. Please note:

• The marketplace is for buyers and sellers in Nepal. Sellers do not ship abroad through the website.
• Moving live animals and plants between countries is strictly controlled. It can need export and import permits, CITES permits for listed species, animal and plant health certificates, and quarantine, and many countries ban species that can become invasive. Never buy, import, keep or release a species that is not allowed where you live.
• Laws differ between countries. Nothing on the website means that a species, product or activity is legal or suitable where you are. Following the law that applies to you is your responsibility.
• Online-shop offers depend on your country, and some are only shown in some countries (see section 7).

6. Care information is general advice

Guides, species and plant profiles, compatibility notes, water parameters and the results of the tools are general information for hobbyists. They are not veterinary, scientific, legal or other professional advice. Animals and plants vary, and results depend on things I cannot see or control, such as your water, equipment and tank mates. Use your own judgement, check more than one source, and ask a vet or another qualified person when an animal’s health is at stake.

I work to keep the information accurate, but I cannot promise that it is complete, correct or up to date. If you find a mistake, please tell me through the contact page.

A species, plant or product appearing on the website does not mean that keeping, importing, selling or releasing it is legal in Nepal or anywhere else. Never release aquarium animals or plants into the wild.

7. Online shops and affiliate links

Some pages show offers from other online shops, such as Daraz. Some of these are affiliate links: if you buy through them, I may earn a small commission at no extra cost to you, and this is said next to the links. Commissions never decide what a guide or profile recommends. Prices and offers are set by those shops, can change at any time and may depend on your country. Your purchase is with that shop, under its own terms.

8. Other websites and apps

Contact buttons open WhatsApp, Facebook Messenger or Google Maps, and other links lead to websites I do not control. Their own terms and privacy policies apply, and I am not responsible for their content or for how they handle your information.

9. Using the website fairly

Please do not:

• break the law, or use the website to defraud, mislead, threaten, harass or impersonate anyone;
• send spam, or collect sellers’ contact details for marketing they have not agreed to;
• copy large parts of the website, or use bots or scrapers to collect its content or data, including to train artificial intelligence systems (search engines that follow the site’s robots rules are welcome);
• try to get into accounts or systems you are not allowed to use, or interfere with how the website works; or
• present my content as your own.

I may block access and remove content where these rules are broken, and report serious cases to the authorities.

10. My content, and copyright problems

The text, images, designs and the UnderWaterGreen name are mine or are used with permission, and are protected by copyright. You may read and print pages for your own personal, non-commercial use, and share links to them. Republishing guides, profiles or images needs my written permission.

If you think something on the website uses your work without permission, tell me through the contact page, with the page address, the work concerned, and your name and contact details. I will look at it promptly and remove the material if the complaint holds up. If something of yours was removed and you think that was a mistake, tell me the same way.

11. Notes and photos you send

Keepers can send a note or a photograph from a species or plant profile. When you do:

• you confirm that you took any photograph you send, or have the owner’s permission to share it;
• you keep the copyright, and you give me free, non-exclusive, worldwide permission to publish your note, your photograph and the name you give on UnderWaterGreen, including as a profile’s main photo, and to resize or crop the photograph; and
• you accept that I check every submission first and may choose not to publish it, or shorten it.

You can ask me to remove your note or photograph at any time through the contact page. Content in sellers’ shops is covered by the Seller Terms.

12. Reporting illegal content

If you think anything on the website, including a seller’s shop or listing, is illegal, please tell me through the contact page, with the page address and why. I look at every report carefully, act where needed, and tell you what I decided if you left your contact details.

13. Changes to the website

UnderWaterGreen is a personal project. I may change, pause or stop any part of it, including the marketplace, at any time, and I cannot promise that it will always be available or free of errors.

14. Limits of my responsibility

To the fullest extent the law allows, the website and everything on it, including information, listings and seller details, is provided “as is”, without any promise or warranty about its accuracy, availability or fitness for a particular purpose.

Subject to section 16:

• I am not liable for anything a seller or buyer does or fails to do, including the quality, health, safety, legality or delivery of any animal, plant or product; any payment between a buyer and a seller; any loss of, or harm to, animals or plants; or any loss caused by relying on a listing or a seller’s statements.
• I am not liable for indirect or consequential loss, or for loss of profit, income, data or opportunity.
• I am not liable for delays or failures caused by events beyond my reasonable control.
• My total liability to you for all claims connected with the website is limited to the greater of what you paid me in the 12 months before the claim (for example, a seller’s plan fees) and NPR 5,000.

15. If you misuse the website

If you break these Terms or the law when using the website, and someone makes a claim against me because of it, you agree to cover my reasonable losses and costs from that claim, to the extent the law allows.

16. Law and disputes

Nothing in these Terms limits any right or liability that the law does not allow to be limited, including liability for death or personal injury caused by negligence, for fraud, or under consumer rights that cannot be given up in the country where you live.

These Terms are governed by the law of Nepal. If something goes wrong, please contact me first so that we can try to sort it out informally. A dispute that cannot be settled will be decided by the courts of Nepal. If you use the website as a consumer and live outside Nepal, you keep the protection of the mandatory consumer laws of your own country, and you may also be able to bring a claim in your own courts.

17. Questions and complaints

For a question or complaint about the website or the marketplace, contact me through the contact page. Tell me what happened, the page or shop concerned, and how to reach you. I read every message and aim to reply within 15 days. A complaint about a purchase should also go to the seller.

18. Changes to these Terms

I may update these Terms, for example when the website or the law changes. The new version will appear here with a new “Last updated” date, and registered sellers will be told about important changes. If you keep using the website after an update, the updated Terms apply to you.

19. General

• If any part of these Terms cannot be enforced, the rest still applies.
• If I do not enforce a right straight away, I have not given it up.
• If someone else takes over UnderWaterGreen, I may pass my rights and duties under these Terms to them.
• These Terms, the Seller Terms (for sellers) and the Privacy Policy are the whole agreement between you and me about the website.